Picture: Arthur Pose/HeartFM News

SASSA clients are appealing to the agency to get its ducks in a row and improve its operations.

The social grant agency is in the firing line over apparent inadequate service delivery.

Capacity constraints and long queues outside SASSA’s offices are some of the issues.

Just yesterday, this couple from Bloubergstrand got turned away while we were reporting from the Cape Town CBD office at around 12h00…….

But, SASSA’s Shivani Wahab says they do communicate with clients…